At the West Bar Veterinary Hospital group of practices we are always trying to improve the service we give to you and our other clients. Please take a few moments to complete this web form and tell us how we are doing. Your feedback goes straight to our practice management team who value all your answers and comments even if our service has not met your expectations in all areas. Thank you for taking the time to complete this form.

West Bar
Woodford
1. Which branch of the practice did you visit?
Adderbury
North Banbury
Today
In the last week
2. When did you visit us?
In the last month
Over a month ago
Now please answer some simple Yes/No questions. Feel free to leave the answer blank if it does not apply. If you want to reset the form and start again use the reset button at the bottom
Yes
No
3. The person who dealt with my telephone call or enquiry was knowledgeable and courteous.
4. The reception staff I met at the practice were knowledgeable and courteous.
5. The practice was clean, odour free, safe, and professional in appearance.
6. The practice nurses and pet health counsellors were also knowledgeable, and they were courteous to me and my pet.
7. My appointment was seen on time, or at least within an acceptable time frame.
8. The vet listened to my concerns, examined my pet, and explained things clearly.
9. The payment and discharging procedure was clear and prompt.
10. I felt that I received value for the fees that I paid.
11. I would recommend the practice to others.
Is there anything we could have done better? Did you find a particular member of staff helpful? Do you have any other comments? Please let us know.(If you would like to contact us with a question, please use the Contact Us page)
Please enter your name, your pets name and your address.(This field is optional)
*Please enter your postal code WITH the space e.g. OX16 9SA (We use this to stop 'spamming'. This MUST be entered or this feedback will NOT be submitted)